The Help Center and the Google Community

While it may be easy to find the Google Help Center and FAQs, it is somewhat more difficult to get in touch with the Google My Business support team when you have a problem.

That said, Google does still give you access to the Google My Business Community, which can be accessed via the ‘Chat’ tab. You can search for an existing answer or ask the helpful Google community a new question.

Access direct support on Google My Business

Google My Business aims to encourage its users to be independent. It may be a free tool, but Google My Business is nevertheless a relatively complex one, sparking many questions regarding the methods used to verify listings, negative reviews, photos and even suspensions! The support available for Google My Business is, however, relatively limited

As a Google My Business partner, Partoo has special contacts within the Google My Business team. We enable our clients to benefit from this expertise and this easy access in order to help them create their listings, optimize their visibility and resolve any issues they may encounter. Click here to subscribe to our services and benefit from our support

If you have over 10 points of sale and are looking to retrieve, structure and standardize all of your listings, you can request a free appointment with one of our experts using the chat feature in the bottom right-hand corner.

On a more general note, feel free to view our Help Center to find the answers to your questions, or to learn more about our Presence Management service and benefit from tailored support in optimizing your online visibility and how you manage Google My Business.

Contacting Google My Business support

You can log in to the Google help page and type your question in the designated space.

If you still can't find the answer to your question, you might like to try one of the following:

  • Putting your questions to the help community

  • Contacting Google support directly

If your problem persists and you are unable to find a solution, or if you wish to improve your SEO not just on Google My Business but also on Waze, Facebook and Hoodspot, don’t hesitate to contact us and subscribe to our services to benefit from tailored support

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