Skip to main content

How to get the mobile app?

Available for Android and iOS smartphones

Written by Lucie Bréhaut

This article was automatically translated by artificial intelligence. For accurate information, please consult the original English version.

The Partoo mobile app is your all-in-1 platform allowing you to manage your reviews, conversations, and photos in just a few clicks directly from your smartphone. It is free and easy to download. Just follow the steps below:

Download the Partoo mobile app on Android

These steps apply if you use a Samsung, Huawei, or any other organisation using the Android operating system.

1. Download the "Partoo" app from the Play Store

  1. Go to your Play Store app

  2. Search for "Partoo"

  3. Select the Partoo app and download it (Android 7.0 or a newer version is required)

  4. Wait for the download to finish, then open the app by clicking on it

2. Log in with your Partoo credentials

  • If you have already used the Partoo app on a computer: log in with your usual credentials.

  • If you have never used the Partoo app before: you should have received your login credentials by email. If not, contact your Partoo advisor to get them.

  • If you have forgotten your password: you can request a password reset and will receive an email to reset it.

Note: since May 2019, Huawei smartphones no longer have the Android license and their users therefore do not have access to the Google Play Store.

Download the Partoo mobile app on iOS

These steps apply if you use an iPhone.

1. Download the "Partoo" app from the App Store

  1. Go to your App Store app

  2. Search for "Partoo"

  3. Select the Partoo app and download it (iOS 15.1 or a newer version is required)

  4. Wait for the download to finish, then open the app by clicking on it

2. Log in with your Partoo credentials

  • If you have already used the Partoo app on a computer: log in with your usual credentials.

  • If you have never used the Partoo app before: you should have received your login credentials by email. If not, contact your Partoo advisor to get them.

  • If you have forgotten your password: you can request a password reset and will receive an email to reset it.

🤔 Having trouble getting the mobile app?

If you encounter any issues installing the mobile app or logging into your Partoo account, feel free to contact Partoo support via the small blue bubble at the bottom right of your screen. An advisor will assist you with these steps and answer your questions.

Did this answer your question?