Support team

The Partoo mobile application allows you to manage your reviews, conversations and photos in a few clicks directly from your smartphone. It is free and easy to download. Simply follow the steps below:

👾 <a href="#h_b50d4e913f">Get the mobile app on Android</a>

🍏 <a href="#h_410a4aeb22">Get the mobile app on iOS</a>

These steps are for you if you use a Samsung, Huawei, or any other brand of smartphone that uses the Android operating system.

1. Download the Partoo app from the Play Store

Select <a href="https://play.google.com/store/apps/details?id=com.partoo.mobile" rel="nofollow noopener noreferrer" target="_blank">the Partoo app</a> and download it (requires Android 6 or later)

Wait until it finishes downloading, then open the app by clicking on it

1. Go to your Play Store app
2. Search for 'Partoo'
3. Select <a href="https://play.google.com/store/apps/details?id=com.partoo.mobile" rel="nofollow noopener noreferrer" target="_blank">the Partoo app</a> and download it (requires Android 6 or later)
4. Wait until it finishes downloading, then open the app by clicking on it

2. Log in using your Partoo login details

If you have already used the Partoo app on your computer: log in using your usual login details.

If you have never used the Partoo app before: you should have received your login details by e-mail. If this is not the case, contact your Partoo advisor to get them.

If you don't remember your password: you can submit a forgotten password request to receive an e-mail link that will let you reset it.

- If you have already used the Partoo app on your computer: log in using your usual login details.
- If you have never used the Partoo app before: you should have received your login details by e-mail. If this is not the case, contact your Partoo advisor to get them.
- If you don't remember your password: you can submit a forgotten password request to receive an e-mail link that will let you reset it.

These steps are for you if you use an iPhone.

1. Download the Partoo app from the App Store

Select <a href="https://apps.apple.com/fr/app/partoo/id1580048834" rel="nofollow noopener noreferrer" target="_blank">the Partoo app</a> and download it (requires iOS 13 or later)

Wait until it finishes downloading then open the app by clicking on it

1. Go to your App Store app
2. Search for 'Partoo'
3. Select <a href="https://apps.apple.com/fr/app/partoo/id1580048834" rel="nofollow noopener noreferrer" target="_blank">the Partoo app</a> and download it (requires iOS 13 or later)
4. Wait until it finishes downloading then open the app by clicking on it

🤔 Any problems getting the mobile app?

Please contact Partoo support via the little blue speech bubble in the bottom right of your screen should you experience any problems while installing the mobile app or logging in to your Partoo account. An advisor will help you through these steps and answer any questions you might have.