We recommend that you respond as quickly as possible to the reviews you receive. Whether positive or negative, a review should ideally be processed within 72 hours and a message within 24 hours. Your responsiveness will show your customers that their review matters.
Enabling notifications on the mobile app means you will be notified in real-time when a new review or message is received.
👾 How to enable notifications on Android?
Follow these steps if you are using a Samsung, Huawei, or any other phone that uses the Android operating system.
1. Make sure you allow notifications from the Partoo app
Open the ‘Settings’ app on your phone
Open the notifications section
Select the Partoo app
Enable notifications for this app if they are disabled
2. Enable notifications from the Partoo app
Open the Partoo app
Press the ⚙️ icon to the top right of the screen to access the settings
Press ‘Notifications’
Click on the 'Review' button to be alerted as soon as you receive a new review
🍏 How to enable notifications in iOS
Follow these steps if you use an iPhone or iPad.
1. Make sure your phone allows notifications from the Partoo app
Open the 'Settings' app on your phone.
Press ‘Notifications’
Select the Partoo app
Enable the 'Allow notifications' button if it is disabled
2. Enable notifications from the Partoo app
Open the Partoo app
Press the ⚙️ icon to the top right of the screen to access the settings
Press ‘Notifications’
Click on the 'Review' button to be alerted as soon as you receive a new review