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The Review Booster allows you to encourage your satisfied customers to leave reviews on your Google Business listing. From the Partoo mobile app, you can easily and instantly send an SMS invitation to your customers or display a QR code that redirects them to your listing.
When and how to ask for a review?
It is very important that the review request is an integral part of the in-store experience.
Ask your customer if they are satisfied: when a customer is at the checkout or you finish your appointment (depending on your activity), simply ask them "Are you satisfied with your experience?".
Ask for their consent: if the customer responds positively, ask them "May I share a link with you to leave me a review on Google? It is very important for my Business and it will only take a few seconds."
If they agree, go to the "Reviews" tab of your Partoo mobile app then click the "🚀" button at the bottom right of your screen. You have 3 collection options:
Send the SMS invitation:
Click on "Request a review";
Enter the customer's phone number. If you want to send a review request to a person in your phone contacts, you must type the contact's name directly in the phone number field.
Select the Business concerned if you have several;
Modify the sender's name and message content if needed;
Check the box "I have read and accept the legal information" then "Send the invitation".
Display the QR code:
If the customer does not agree to give you their phone number, select "Display the QR code";
Select the Business for which you want to collect the review;
The customer just has to scan the QR code with their phone to be redirected to your Business review submission page.
Share the link from your phone's various options:
Click on "Share the link";
You can also use your phone's native options to simply share the collection link.