The Review Booster allows you to encourage your satisfied customers to post reviews on your Google listings via SMS invitations. You can send an SMS invitation via the Partoo web application (desktop) by following the steps below or via the mobile application by following the directions in this article.
How to send an SMS invitation?
It is very important that the text invitation is an integral part of the in-store experience. Here are the steps to follow to get the maximum number of reviews with the Review Booster:
1) Keep the Review Booster page open on your browser (mobile or desktop). To access it, log into your Partoo account and click on Conversations, then click on Send an invitation
2) When the customer is at the checkout, simply ask "Are you satisfied with your experience?
3) If the customer responds positively, ask "Would you allow me to send you a text message with a link to leave us a review on Google? This is very important for our establishment and it will only take you a few seconds".
4) Then write down the customer's name (1) and phone number (2) and tick the box to confirm that the customer has given you permission to use their personal details (3).
5) Click on "Send the invitation".
6) The customer will instantly receive an SMS with a link to the Google review submission interface. All they have to do is click on the stars, write their review and publish!
How to receive reviews via QR code?
1) Place your QR code in your establishment
2) When the customer is at the checkout, ask them to scan the QR code with their phone to submit a review
3) The customer scans the QR code to access your Google Business Profile and submit their review
4) All the customer has to do now is click on the stars, write their review and publish!
If you would like to know more about the Review Booster, please contact us via the chat at the bottom right of your screen!