Support team

Clara Demetz

Partoo

Margaux

Manage the reviews left web users on your establishments ! 

Review Management

Find out how to manage and analyse your e-reputation with Review Management

What is Review Management?

This article provides an overview of the main features and benefits of the Partoo Review Management solution.

Key features of Partoo Review Management

Centralise all reviews submitted for your points of sale on Google Business Profile, Facebook and TripAdvisor

On which platforms and sites can Partoo help me manage my reviews?

In this article, we introduce you to the main features and benefits of Partoo’s Review Management + premium offer!

Discover the premium offer Review Management +

In this article, we explain how the main features of the premium Review Management+ offer work.

How does the Review Management + plan work?

What is Review Management ? 

The Partoo Review Management interface: centralize, sort, export and reply to all your reviews

How do I reply to my reviews using Review Management?

Monitor your e-reputation and analyse your customer feedback using Analytics

How can I analyse my reviews with Analytics?

How do I use templates to reply to my reviews on Partoo?

Find out how to add, edit and delete reply templates on Partoo

How do I add, edit and delete reply templates?

An easy way to reply to customer reviews that don't include any comments

How to use automatic replies to reply to reviews?

With Partoo you can reply to your reviews thanks to the response suggestions generated by our AI Assistant.

How to answer reviews thanks to Artificial Intelligence?

The Review Management interface enables you to filter your reviews to manage them more easily.

How to filter my reviews on Partoo?

Categorize your reviews to draw the key information

How to tag my reviews?

How do the reports included in the Review Management solution work?

The Review Management tool enables you to filter your reviews by keyword(s), enabling you to monitor specific aspects of your e-reputation

How do I filter my reviews by keywords?

In this article, we’ll explain how the qualitative review analysis works, a feature included in the Review Management+ offer

How to Access the Qualitative Analysis of Your Reviews in Partoo

Sébastien Blum

Alessia Francia

How to use Review Management on Partoo interface 

Answer the Google My Business & Facebook reviews to win customers, build customer loyalty and improve your SEO.

How important is it to follow and respond to reviews?

Best practices and tips for managing reviews of your points of sale, including responsiveness, personalization, taking criticism on board

What are some best practices to adopt in managing my reviews?

Review Management, what is a impact ? 

Here's what you can do if one of your customers has left you a review with a poor rating on Google

Is it possible to delete a negative review on Google Business Profile?

Should it be the responsibility of establishment managers to reply to
online reviews on Facebook or Google My Business?

Point-of-sale reviews: a centralized
response or a local one? Some best
practices to adopt

What to know about notices? 

Encourage your customers to leave you a review on Google via text message invitations!

What is the Review Booster?

Here is the method for maximizing the number of reviews received with the Review Booster

How to send an invitation with the Review Booster?

What impact do reviews have on the positioning of my Google My Business listing?

How does the Review Booster improve my local SEO?

How to edit the expeditor name and the text message on the Review Booster?

Joelle Huy

Generate positif reviews on Google My Business via SMS invitations !

Review Booster 

Find answers and get help from Intercom Support and Community Experts

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