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What payment methods are accepted?
If you have fewer than 10 locations: we accept direct debit and credit card payments. Each invoice and reminder contains a link to update your payment method. Need a new link? Write to us at billing@partoo.fr.
If you have 10 or more locations: payment by bank transfer is possible under certain conditions. Talk to your account manager.
Where can I find our bank details?
Our bank is Crédit Industriel et Commercial (CIC Paris Bac). Our bank details appear on each of your invoices. If you pay by transfer, we can also send you our bank details by email upon request.
Partoo never changes its bank details by simple email. If in doubt, contact us before making any payment.
How to pay an invoice online?
If your account operates by direct debit, a secure payment link can be sent to you by email to pay an outstanding invoice or update your payment method. You can request to receive this link at the email address of your choice.
Where can I check the details of what I owe?
A link to your payment schedule is available in our reminder emails; it summarizes your outstanding balance and the invoices concerned.