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Review Management is a tool that allows you to process and analyze your Google Business Profile, Facebook &amp; Trip Advisor reviews through a centralized management interface. It is available both on the web app and <a href="https://help.partoo.fr/en/articles/5810548-how-to-get-the-mobile-app" target="_blank" rel="nofollow noopener noreferrer">on the mobile app</a>.

Get a notification as soon as a new review is received

Respond to your reviews through a centralised interface accessible on desktop and mobile: filter by rating, date, establishment, or status (processed/unprocessed)

Create response templates corresponding to certain ratings to allow you to respond to your reviews with one click

Reply to your reviews with artificial intelligence

Analyse your Google reviews globally or filter by the location, by date or by tag and access the corresponding statistics:

- Online reputation: track the progress in the number of reviews, the average score or distribution of ratings over a selected period 
- Response to reviews: track the progress of the response delay and methods used to respond to reviews over a selected period
- Tags: access an in-depth analysis of your tags to identify strengths, areas for improvement, opportunities, and threats, allowing you to better guide your actions

Receive weekly and monthly reports on the status of your e-reputation: number of reviews, average rating, number of reviews to be processed as a matter of priority.

- Get a notification as soon as a new review is received
- Respond to your reviews through a centralised interface accessible on desktop and mobile: filter by rating, date, establishment, or status (processed/unprocessed)
- Create response templates corresponding to certain ratings to allow you to respond to your reviews with one click
- Reply to your reviews with artificial intelligence
- Analyse your Google reviews globally or filter by the location, by date or by tag and access the corresponding statistics: 
 - Online reputation: track the progress in the number of reviews, the average score or distribution of ratings over a selected period 
 - Response to reviews: track the progress of the response delay and methods used to respond to reviews over a selected period
 - Tags: access an in-depth analysis of your tags to identify strengths, areas for improvement, opportunities, and threats, allowing you to better guide your actions
- Receive weekly and monthly reports on the status of your e-reputation: number of reviews, average rating, number of reviews to be processed as a matter of priority.

What impact does Review Management have?

Thanks to RM, make your reviews an integral part of your business and don't let your e-reputation suffer any longer; make your reviews a source of strength for your business:

Your customers will be notified when you respond to your reviews, which will show that you are listening to them and that you are taking their opinions into account.

By responding to reviews, you are showing Google that your page is being managed, thus improving your local SEO.

Review Analytics allows you to monitor the development of your e-reputation, identify your strengths and your areas for improvement and take appropriate measures.

- Your customers will be notified when you respond to your reviews, which will show that you are listening to them and that you are taking their opinions into account.
- By responding to reviews, you are showing Google that your page is being managed, thus improving your local SEO.
- Review Analytics allows you to monitor the development of your e-reputation, identify your strengths and your areas for improvement and take appropriate measures.

Please click on the button below if you would like to know more about best practices to adopt when it comes to managing your reviews.

Take control of your e-reputation

What impact does Review Management have?