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What is Partoo Chat?
What is Partoo Chat?

Convert your website visitors into customers by integrating the Partoo Chat!

Sébastien Blum avatar
Written by Sébastien Blum
Updated over a month ago

Partoo Chat enables enterprises to convert website visitors into customers by directly integrating their favourite messaging channels—WhatsApp, Facebook Messenger—into a chat bubble on their website.

What is the Impact of Partoo Chat?

Here are the main benefits of Partoo Chat:

  • Allow your customers to contact you via their favorite app: Partoo Chat integrates messaging channels used daily by your customers: WhatsApp or Facebook Messenger.

  • Collect your prospects' phone numbers (SMS and Whatsapp only): prospects enter their numbers so that you can contact them later.

  • Stay in touch when the visitor leaves your site: The conversation can continue when the user has left your site, allowing you to convert customers after their visit.

  • Centralize all your messaging channels on Partoo: Find all your conversations on Partoo, whether they come from your website, Google, Instagram, Facebook, or WhatsApp.

How to Set Up Partoo Chat

  1. Go to your Partoo account settings, then click on "Messages" followed by "Partoo Chat."

  2. Start by selecting the brand you want to connect to Partoo Chat.

    If you haven’t created a brand yet, you can do so here by clicking "create a brand." Enter your brand name and select the country.​

  3. Choose the channels you want to integrate with Partoo Chat.

  4. Specify the website(s) where you want the Partoo Chat widget to appear. (The same Partoo Chat can be installed on multiple websites.)

  5. You have the option to customize the widget by choosing its color, icon, and image.

  6. Click on Create Partoo Chat, then copy the script intended for your website.​

Your Partoo Chat is now configured on Partoo and ready to be added to your website 🙌

How to Install Partoo Chat on My Website

To install Partoo Chat on your website, you need to embed the copied script (snippet of code) into your website’s code. Various articles are available to guide you through the steps:

Feel free to contact your advisor or use the chat bubble at the bottom right to set up Partoo Chat on your website.

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