This article was automatically translated by artificial intelligence. For accurate information, please refer to the original English version.
1. Reset your password
Go to this link to request a reset: https://app.partoo.co/connection/lost_password
Enter the email address you usually use to log in to Partoo.
⚠️ The link to reset your password is only valid for 72 hours.
2. Didn't receive the reset email?
If you don't receive anything after a few minutes:
Check your spam or junk mail folders
Make sure the entered address matches the one linked to your Partoo account
💡 Even if the message "A reset link has been sent successfully" appears, no email will be sent if the entered email address is not linked to a Partoo account.
In that case, try another email address you might have used.
3. If you use SSO to log in
Single Sign-On (SSO) is an authentication method that lets you log in to the Partoo app directly from other platforms used internally in your company.
In other words, this means you can log in to Partoo without entering a password: just click the "Log in with your company" button.
You must ensure the email address used to log in is linked to your Partoo account.
If you have connection issues, please contact your internal company representative.
