With the Partoo mobile app, you can manage your customer interactions and photos in a few clicks directly from your smartphone.
1. Read your reviews and messages easily
Enable notifications and receive an alert every time you get a new review or message (article)
Access all reviews received on Google, Facebook, and TripAdvisor
Access all messages received on Google, Facebook and Instagram
2. Reply to reviews and messages in just a few clicks
Filter your reviews by location and by status (Replied/Not replied)
Reply to all your reviews from a single interface (article)
Use Partoo's pre-written reply templates or use your own response templates (article)
You can edit your responses after they have been posted if you so wish
Filter your messages by location
Reply to all your messages from a single interface (article)
Send photos by message
3. Collect new reviews in real-time
Send text message invitations to your satisfied customers to encourage them to leave a positive review on your Google business listing (article)
Display a QR code on your screen to allow your customers to access the review page of your listing with a simple scan
4. Manage your photos
Add photos to Partoo directly from the camera or gallery of your smartphone (article)
Set photos as a logo and/or cover photo (article)
Delete photos from your listing (article)
Why use the mobile app?
The Partoo mobile app allows you to manage your customer interactions more efficiently so you can focus on what matters most: your business.
Stay responsive, even when you're on the go: you'll receive a notification on your mobile phone every time you receive a new review or message and can reply directly from the app.
Save time and focus on what matters most: the mobile app is designed to be as simple and intuitive as possible. You can respond to your customers and update your photos in seconds.
Improve your customer experience: display a QR code on your screen to allow your customers to leave you a review easily and without giving their phone number.
How does it work?
You can download the Partoo mobile app directly from the App Store (if you use an iPhone) or from the Play Store (if you use an Android phone). Details of the steps to follow to install it and log in to your account can be found in our article on this topic.
The mobile app now allows you to use Review Management (centralising your reviews and responses to reviews), Review Booster (sending SMS invitations to encourage your customers to leave you a review on Google), and Messages on your smartphone.
Please contact us using the chat feature to the bottom right of your screen (speech bubble icon) if you have any questions. 👀