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The Partoo mobile app lets you manage all reviews and messages with a few clicks directly from your smartphone. You can download it by following the steps in this article.
As soon as you encounter a technical issue or have a question about any feature of the mobile app, you can contact Partoo support.
Contacting support from the mobile app:
Go to settings (click the person icon at the top right of the screen, accessible from any page in the app)
Click "Support"
Click "Send us a message"
From here, you can either select one of the suggested messages if it matches your request, or type your message directly if none fit.
Partoo support (staffed by real people) is available from 9:30 AM to 6 PM Monday to Thursday and 9:30 AM to 4:30 PM on Friday (Central European Time). If you write outside these hours, we will respond when we return.