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Verify a Google Business Profile listing from Partoo

M
Written by Margaux

To be visible on Google, a Google Business Profile listing must be Verified.

Without this verification, Google does not display the listing in its results.

Partoo now allows you to:

  • start a video verification directly from the platform,

  • share access with an on-site colleague if you cannot intervene yourself,
    ​

  • track and manage verification access requests easily.

Before you start: important information

Prerequisites to verify a listing by video

Before starting the verification, make sure that:

  • you are physically on site,
    ​

  • you have (or can obtain) access to the Google listing,
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  • you have a smartphone to record the video requested by Google.

❎ Verify your Business

1️⃣ You are on site and already have access to the Google listing

✅ You can start the verification from your Partoo interface:

  1. Go to Settings > Platform > Google
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  2. Click Verify listing
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  3. Confirm that you are on site
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  4. Indicate that you have access to the listing
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  5. Access the instructions and QR codes
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  6. Complete the video verification requested by Google
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2️⃣ You are on site but do not have access to the Google listing

➡️ You can request access directly from Partoo:

  1. Click Verify listing
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  2. Indicate that you are on site
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  3. Indicate that you do not have access to the listing
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  4. Sync a Google account (or select one already connected)
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  5. Send an access request to an administrator
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📩 You will be notified by email when the request is accepted or refused.

3️⃣ You are not on site

🚫 Video verification is not possible remotely.

You must be physically present at the point of sale to proceed.

If you cannot travel:

  1. Click Verify listing
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  2. Indicate that you are not on site
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  3. Select a user who can intervene on site
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  4. Share access with them to the listing with an invitation to resolve the issue from Partoo
    ​

Manage access requests to a GBP listing

Receive an access request

When a Business Manager or Group Manager requests access to a listing:

  • you receive an email notification,
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  • go to Settings > Platforms > My requests
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You can view:

  • the listing concerned,
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  • the requesting user,
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  • the Google account used.
    ​

Approve or decline a request

Approve

👉 The user receives a confirmation email

👉 They can immediately begin resolving the status

Decline

👉 The user is notified automatically

👉 The request is closed

⏳ Requests do not expire until they are processed.

A reminder is sent after 5 days without response.

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