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How to manage my store locator once published?

This article presents the configuration of a store locator after it goes live.

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Written by Margaux

This article was automatically translated by artificial intelligence. For accurate information, please refer to the original English version.

If you have specific needs, please contact the support team directly, who will assist you.

1. The homepage banner

To modify the homepage banner:

  • Go to "Settings".

  • Select "Integrations".

  • Locate the "Banner" section.

  • Click on the three dots, then on "Edit".

  • Click on the image to upload a new banner.

  • Then click on the three dots, then on "Associate data."

  • Copy-paste the banner URL into the "Mobile banner" field.

  • Click on "Save."

⏱️ Changes will be visible after the nightly import.

Mobile banner (if different from Desktop)

  • Click on the three dots, then on "Associate data".

  • Check if a specific field exists for the mobile banner.

  • If you use the same image, simply copy-paste the link into the designated field.

  • If you want to use a different image:

    • Upload the photo to Partoo.

    • Copy the URL.

    • Paste it into the corresponding "Mobile" field.

  • Click on "Save."

⏱️ Changes will be visible after the nightly import.

2. Filters

You can "add, modify or delete filters" for your POI. Depending on your needs, you can act:

  • at the level of "general settings" (impact on all POI),

  • or at the level of a "specific POI".

There are two types of additional fields that can be used:

  • Multiple Select Image

  • Multiple Select (Choice)

A. Multiple Select Image

Configure or modify filters in the settings

  • Go to "Settings".

  • Select "Integrations".

  • Locate the "Filters" section.

  • Click on the three dots, then on "Edit".

You will see all the filters already configured. You can:

  • Edit the text.

  • Click on "Associate data" to access the JSON and modify other information (translations, order, etc.) according to your store locator configuration.

Add a new filter

  • Select an existing filter.

  • Click on "Duplicate".

  • Modify the necessary information (title, translations, order, etc.).

  • Click on "Save".

⏱️ Changes will be visible after the nightly import.

"Delete a filter"

  • Click on the three dots of the filter to delete.

  • Select "Delete".

B. Multiple Select (Choice)

Configure or modify filters in settings

  • Go to "Settings".

  • Select "Integrations".

  • Locate the "Filters" section.

  • Click the three dots, then "Edit".

You will see all filters already configured. You can

  • "Edit the text" directly

  • "Add a new filter" by clicking "+ Add an option"

  • "Delete a filter" by clicking the red trash icon on the right

⏱️ Changes will be visible after the nightly import.

⚠️ Warning:

  • Deleting a filter at this level removes it entirely from the store locator.

  • In some store locators, the "Filters" section may also feed the "Services". Make sure of your intentions before any deletion.

  • If in doubt, contact support.

Edit, add, or remove a filter for a specific POI

  • Go to the concerned POI.

  • Click bottom right on "Additional field".

  • Locate the "Filters" section.

  • Check or uncheck filters as needed.

  • Click "Save".

⏱️ Changes will be visible within 24 hours.

3. Banner on the store page

Depending on your store locator configuration, the banner on the Business page can be:

  • configured via "Settings" (if it is the same for all Businesses),

  • or configured directly in each "Business file" (if it is different for each store).

Case 1: Banner configured via settings (same for all Businesses)

  • Go to "Settings".

  • Select "Integrations".

  • Locate the ""Business page banner"" section.

  • Click the three dots, then "Edit".

  • Click the image to upload a new banner.

  • Click "Save".

⏱️ Changes will be visible after the nightly import.

Mobile banner (if configured)

  • Click the three dots, then "Associate data".

  • Check if a specific field exists for the mobile banner.

  • If you use the same image, simply copy-paste the link into the designated field.

  • If you want to use a different image:

    • First host the image on a drive.

    • Copy the URL.

    • Paste it into the corresponding field.

  • Click "Save".

⏱️ Changes will be visible after the nightly import.

Case 2: Banner configured directly in the Business file

If the banner is different for each Business:

  • Go to the concerned Business file.

  • Click bottom right on "Additional field".

  • Locate the ""Business page banner"" section.

  • Upload a new image for the "desktop" version and, if available, for the "mobile" version.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

4. Edit the store name

You can edit the store name "only on the store locator", without affecting your Google listing.

To do this:

  • Access the relevant Business listing.

  • Click at the bottom right on "Additional field".

  • Locate the section ""Store name"".

  • Enter the desired name.

The new name will replace the one on your listing, "only on the store locator".

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

" ⚠️"If this field does not exist in your store locator, please contact support directly.

5. Edit the standard information of your Business listing

You can edit the standard information of your Business listings, such as:

  • Address

  • Opening hours

  • Special hours

  • Phone number

  • Email address

  • Social networks (if configured on your store locator)

"How to edit this information?"

  • Access the relevant Business listing.

  • Edit the information in the corresponding sections:

    • "Address": top left, at the store name level

    • "Hours": below the address

    • "Contact and social networks": bottom left

ℹ️ You can also refer to this article.

⚠️ Important point

  • Any information modified "outside the "Additional field" section" also applies to your Google listing.

  • Any modification made "in the "Additional field" section" applies only to the store locator.

⏱️ Changes will be visible in less than an hour.

6. Store description

You can edit the description of your stores so that it appears on the store locator.

How to edit the description

  • Access the relevant Business listing.

  • Locate the section ""Store description"".

  • Edit the text.

⚠️ Important points:

  • Some multilingual store locators may have multiple sections for each language, or use a JSON format in a single section. Make sure to fill in all translations correctly.

  • Depending on the configuration, some descriptions may come from the "Google listing". In this case, any changes made on Google will also be reflected on the store locator.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

7. "News" section

The News section can be fed by Google posts or by an additional field. If the section is fed via an additional field, you can manage the section by adding, editing, or deleting news. Changes are visible within 24 hours after saving.

Add a new news item

  • Access the relevant POI (Business listing).

  • Click on "Additional field" at the bottom right of the page.

  • Locate the section "News".

  • First upload the image (it will be added after the existing news, if any).

  • Click on the small arrow to the right of the image.

  • Fill in the available fields (title, description, URL, etc.).

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

Edit an existing news item

  • Access the relevant POI.

  • Click on "Additional field" at the bottom right of the page.

  • Locate the "News" section.

  • To edit the image: click on the three small dots of the news item.

  • To edit the content (title, description, URL, etc.): click on the arrow to the right of the news item to open the fields.

  • Make the desired changes.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

Delete a news item

  • Access the relevant POI.

  • Click on "Additional field" at the bottom right of the page.

  • Locate the "News" section.

  • Click on the three small dots of the news item to delete.

  • Select "Delete".

⏱️ Changes will be visible within 24 hours.

8. Section "Services"

You can "add, edit or delete services" for your POI. Depending on your needs, you can act at the general settings level (affecting all POI) or at a specific POI level.

Configure or edit services in settings

  • Go to "Settings".

  • Select "Integrations".

  • Locate the "Services" section (the name may vary: "Payment methods", "Offer", "Services", etc. depending on your store locator).

  • Click on the three small dots, then on "Edit".

  • You will see all the services already configured. You can:

  • Edit the text, translations, and images.

  • Click on "Associate data" to access the JSON and modify other information (translations, order, URL, etc.) according to your store locator configuration.

Add a new service

  • Select an existing service.

  • Click on "Duplicate".

  • Edit the information: title, image, URL, translations, etc.

  • Click on "Save".

⏱️ Changes will be visible after the nightly import.

Delete a service

  • Click on the three small dots of the service to delete.

  • Select "Delete".

⚠️ Warning:

  • Deleting a service at this level deletes it "for all POI".

  • In some store locators, the "Services" section also feeds filters. Make sure of your intentions before deleting.

  • If in doubt, contact support.

Edit, add or remove a service for a specific POI

  • Access the relevant POI.

  • Click at the bottom right on "Additional field".

  • Locate the "Services" section.

  • Check or uncheck the services according to your needs.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

9. Section "Store Photos"

Photos of your store can come from two sources: "Google" or a "specific additional field".

Photos from Google

  • Simply add your photos directly on your "Business Page" in the "About You" section.

  • Photos will automatically update on the store locator and on your Google listing.

Photos via an additional field

  • Access the relevant POI (Business sheet).

  • Click at the bottom right on "Additional field".

  • Locate the "Images" section.

  • Add images:

    • Upload them one by one, "or"

    • Drag and drop multiple images at once.

  • Change the order of images by moving them as needed.

  • Edit or delete an existing image: click on the three dots of the image.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

10. The "Team" Section

You have the option to add an image and information about the different people who make up the work team of a particular point of sale, as previously agreed (name, position, phone...).

To do this:

  • Access the relevant Business sheet.

  • Click at the bottom right on "Additional field".

  • Locate the "Team" section.

  • Add images: Upload them or use the Drag and drop

  • By adding an image, you will have the option to fill in other information for the person in question. Please provide this information.

  • Click on "Save".

11. The "FAQ" Section

Available options:

  • "Predefined questions (via MSI)": Creation of a defined number of questions that can be mass activated or deactivated for a specific group of stores. This option is ideal for maintaining overall consistency.

  • "Custom text fields": Creation of a free "question" and "answer" field for each point of sale. This allows each store to have unique and specific content.

If you use the "MSI" option (Predefined questions):

  • Access the relevant Business sheet.

  • Click at the bottom right on "Additional field."

  • Locate the "FAQ" section and check the boxes corresponding to the questions and answers you want to display.

  • Click Save.

If you want to update this FAQ, you must:

  • Go to "Settings".

  • Select "Integrations".

  • Locate the "FAQ" section.

  • Click on the three dots, then on "Edit".

  • Click on "Associate data" to access the content and "make" the changes.

  • Click on "Save".

⏱️ Changes will be visible within 24 hours.

If you use the "Text fields" (Custom content):

  • Locate the "FAQ" text fields in your interface.

  • Enter the content directly in the back office for each sheet, or perform a bulk update via file import.

  • Click on "Save"

12. Google posts

Provided their integration was agreed upon during the needs definition phase, you will have the option to display Google Posts on your Store Locator, which are managed from the Partoo platform. It is thus possible to announce promotions, events, news...

  • To do this, go to the menu on the left of the Partoo homepage. You will find the icon dedicated to Google Posts there.

  • By clicking on "New Post", you can choose the type of publication (offer, event, news) as well as the establishments concerned by this new broadcast.

  • Then, it will be possible to integrate a visual, text, and links redirecting users to pages containing more information.

  • Once your post is published, it will also be visible on the page of the POIs concerned by the publication within your Store Locator.

13. Videos

It is very simple to integrate videos on your Store Locator Business pages, provided this was chosen during the needs definition phase. This is done via the integration of a custom field that gives you the possibility to integrate text, in this specific case, a YouTube link.

  • Go to “Settings”.

  • Select “Integrations”.

  • Locate the “Video” section

  • Simply paste the link of the video in question there, then save.

  • It is possible to integrate a link in bulk for all Business, or a specific link per point of sale, according to your needs. For bulk integrations, please request support from your Customer Success or our support team.

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