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How to close or reopen a Business on Partoo?

Inform your customers that your Business is closed from the Partoo interface.

Written by Pauline Brizard

This article was automatically translated by artificial intelligence. For accurate information, please consult the original English version.

Warning, only follow this process if your Business is closing permanently or for a long period (more than three months); if it is closing for just a few days, it is better to indicate an exceptional closure of your Business.

How to close a Business permanently or temporarily (more than 3 months) on Partoo?

Here is the procedure to mark your Business as permanently or temporarily closed:

  1. Go to the "Businesses" section (top left)

  2. Select the Business you want to edit

  3. Click on "Advanced settings" at the bottom of the page

  4. If you want to close the Business permanently, click on "Permanently closed". To close your Business temporarily, select "Temporarily closed."

  5. Confirm your choice when the confirmation message appears.

Permanently closed Businesses are included in the Statistics tabs of your interface. If you want to get statistics only on open Businesses, we recommend:

  1. contacting our support team and requesting to remove permanently closed Businesses from your Partoo interface

  2. creating a group of Businesses containing only open Businesses.

How to reopen a Business on Partoo?

To reopen a Business previously marked as closed:

  1. Go to the editing interface of your Business

  2. You will then be directly redirected to "Advanced settings"

  3. Click on "Open"

  4. Confirm your choice.

How to see all closed Businesses on Partoo?

Closed Businesses will appear on the "All my Businesses" page with the mention "This Business is closed".
To filter your Businesses based on their status (Open or Closed, Temporarily Closed, Upcoming opening), on the "All my Businesses" page click on the "Status" filter and select the corresponding status.

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