This article was automatically translated by artificial intelligence. For accurate information, please refer to the original English version.
View and fix "To be Configured" Businesses from Partoo and improve the distribution of your Businesses.
What is the "To be configured" status?
"To be configured" is a status visible on the Distribution page of your information. It indicates that the Business associated with this status requires user intervention to finalize the distribution: add necessary information for the platform, link an account, etc.
This status is represented in the application by a "!" in an orange badge, visible on the distribution page and on the tabs of the editing interface.
See this article to learn more about the different statuses shown on the distribution page.
How to fix Businesses with the status "To be configured"?
If you manage multiple Businesses
Go to the distribution page and click on a partner with required configurations
The list of Businesses requiring configuration then appears under the partner
If you manage a Business
Go to the distribution page; platforms requiring configuration are directly visible on the page
What are the different types of required configurations?
There are three types of required configurations:
1 - Connection required: Represented by the message "Connect"
To update your Google Business Profile and Facebook information from the Partoo platform, it is necessary to link these profiles to your Partoo account. You will need to follow these steps
Import your Google / Facebook Account
Log in to your Partoo account
Click on the avatar at the top right of your page.
Click on the Settings button, then on "Platforms"
In the "Connections" section, click the "+" button at the top right of the screen
Select "continue with Google" and/or "continue with Facebook"
Enter your email and password
Connect your Businesses to Google profiles and Facebook pages
You must ensure you have completed the import step of your Google and/or Facebook account before proceeding to this step.
Click the "Connect" button at the end of the line of the concerned Business
Then search for the Business to connect to Google or Facebook.
Click on "Connect a profile"
Search for the Google Business Profile or Facebook profile corresponding to the Business on Partoo and select it.
Then click on "Connect and update"
If you cannot find a corresponding profile, do not hesitate to contact us by clicking on the blue bubble at the bottom right.
To learn more about connecting your Google Business Profile to Partoo, click here and for Facebook, click here.
2 - Missing or incorrect information: Represented by the sign "🖊 "
This sign 🖊️ means that a mandatory piece of information for distribution on the partner is missing or incorrect. To correct this information:
Click on the pen at the end of the concerned line
You will then be redirected to the page to edit your information
Fields to configure appear in orange on the interface and tabs containing a field to configure appear with the sign "!" surrounded by an orange badge
Complete / correct these orange fields and check all tabs to not forget anything
Click "Save".
3 - Configuration required on the Partoo side: Represented by the sign "?"
In this case, you have nothing to do, the required configuration will be corrected by the Partoo teams. If not, contact our team by clicking on the blue bubble at the bottom right.
If you have any questions or want to learn more, do not hesitate to contact us by clicking on the small blue bubble at the bottom right of this page!