Partoo allows you to reply to Google, Facebook, Instagram messages directly from your account. You can reply to it from the mobile application (see the dedicated article) or from your laptop.
How to reply to your messages on Partoo?
Once you are logged into your Partoo account:
Click on the messages icon 💬 on the left menu, that will take you to your Partoo messages.
The list of conversations will be displayed on the left, each of them associated to:
The platform it was sent from (Google, Facebook & Instagram)
The user's name
The establishment's name
The time of the last message
Click on a conversation and type your response on the response field
You can use the reply templates by clicking on the button ⚡️in the text box or by using the / key on your keyboard. A window will appear and you can select the template of your choice using the search bar.
Depending on your permissions, you can create your own response templates. To learn more, read this article.
Click on Send
Click on Close, at the top right, once the conversation is terminated.
Read this article to learn more about how to reply to messages.
If you want to activate the Messages feature on Partoo, feel free to contact us directly via the blue bubble at the right bottom of the page!