This article was automatically translated by artificial intelligence. For accurate information, please refer to the original English version.
Once your WhatsApp account is set up on Partoo, all you have to do is communicate to your customers that they can contact you through this channel.
How do I let my customers know they can contact me on WhatsApp?
Download the resources to allow your customers to contact you on WhatsApp from the settings of your account. To access it:
Click the ⚙️ button, then on "Messages"
Click on the " WhatsApp" tab in the left menu.
Then click on the WhatsApp account you want to communicate to your customers.
You will then be able to access the following items:
A shortcut to display your WhatsApp number on your Google listings
Your WhatsApp number
Your WhatsApp link that your customers can click to open a conversation with you
Your QR code that your customers can scan to open a conversation with you
Where should I indicate to my customers that they can contact me on WhatsApp?
After accessing the items listed above, all you have to do is share them on your different communication channels.
Below are examples of communication media where you can indicate to your customers that they can contact you via WhatsApp:
Physical channels
Sticker on the window or at the checkout: print your QR code and stick it on the window or at the checkout of your Business to allow all passersby to start a conversation with you.
QR code on your business card: add your QR code to your business card to allow your customers and potential partners to start a conversation with you.
QR code on your catalog or flyers: add your QR code on your physical product communication materials to allow your customers and potential customers to start a conversation with you.
QR code on your goodies: add your QR code on goodies such as magnets to allow your customers to start a conversation with you at any time.
Digital channels
On Google Business Profile : You can add your WhatsApp number to your Google listings by following these steps:
Go to the WhatsApp settings, and select your WhatsApp account.
In the "On your Google listings" section, click on "Show WhatsApp".
Select the Businesses on which you want to add your WhatsApp number.
Click on "Validate".
Once validated, the selected listings will be automatically updated with your WhatsApp number added as an attribute.
The WhatsApp number displayed on the Google listing is not yet visible from all countries. This feature is currently being progressively integrated in Europe. It should be available to more users in the coming months.
⚠️ For now, your WhatsApp number will only be displayed on searches from a mobile device.
On Instagram:
Add your WhatsApp Business account to your Instagram profile so your followers and prospects only have to click on your profile to start a conversation with you. The steps to follow are detailed in this article from the WhatsApp help center.
In posts and stories: share your QR code and/or WhatsApp number so your customers and prospects know they can contact you on this channel.
On Facebook :
Add your WhatsApp Business account to your Facebook page so your followers and prospects only have to click on your page to start a conversation with you. The steps to follow are detailed in this article from the WhatsApp help center.
In posts: share your QR code and/or WhatsApp number so your customers and prospects know they can contact you on this channel.
On your website: Add a WhatsApp contact button on your site using the link provided by Partoo
In email signature: Add a WhatsApp contact button in your email signature using the link provided by Partoo
These are just suggestions, feel free to also mention it to your customers!