This article was automatically translated by artificial intelligence. For accurate information, please consult the original English version.
The Google Required Actions page gathers all your Business whose Google Business Profile listing has a blocking status.
These statuses prevent the full display of your information on Google (address, hours, photos, posts, etc.).
To have your listings published and visible on Google, it is essential to correct the indicated issues.
How to access this page?
You can also access this page via a Business listing by clicking on the listing status. You will then be redirected directly to the resolution corresponding to that listing.
By removing the Business listing name in the filters, you will find the complete list of listings with required actions.
Why do my listings appear here?
The listings listed on this page show an anomaly detected by Google, requiring manual intervention.
Each status corresponds to a different situation. You can identify the type of problem in the “Status” column.
Possible statuses
Duplicate listing
Your listing conflicts with another similar listing on Google.
👉 See the article What do the statuses of your Google Business Profile listings mean?
Deactivated listing
Your listing has been deactivated by Google, often due to a breach of the business representation policies. To reactivate it: (1) check that the name, address and category of your listing comply with Google’s guidelines, (2) log in to Google Business Profile and follow the reactivation procedure, (3) if the request is rejected, contact Partoo support with a photo of your shop front and an official document for your business.
👉 More info on possible causes and how to restore it in this article
👉 Also see the official Google documentation: Restore a deactivated listing
Suspended listing
Google has suspended your listing, usually due to inconsistent information or non-compliant activity. To reinstate it: (1) identify the cause (change to a sensitive field, bulk update, breach of guidelines), (2) correct the information on Partoo, (3) submit a reactivation request via Google Business Profile, (4) contact Partoo support with a photo of your shop front and an official document for your business if the listing is not reinstated within 7 days.
👉 Follow the recovery steps described in this article
👉 Also see Google's suspension causes
Verification Required
Google requests a new verification of your listing before republishing it.
👉 Discover verification methods in this official Google article
What to do next?
For each displayed listing:
Click the “Resolve” or “Validate listing” button to access the corresponding resolution step.
Follow the instructions indicated in the article linked to your status.
Once the issue is fixed, your listing will be automatically republished and visible on Google.
The statuses displayed on the Google ‘Actions Required’ page are synchronised directly with Google’s data. Any changes made to your Google Business profile's status will be reflected in Partoo during the next synchronisation (which takes place every 7 days). If your issue has been resolved on Google’s end but the status has not changed in Partoo, please wait until the next synchronisation before contacting support.
Additionally, you can manually refresh the synchronization by navigating to Settings > Manage Accounts and selecting the Refresh option.