This article was automatically translated by artificial intelligence. For accurate information, please refer to the original English version.
You can enable notifications to be alerted as soon as you receive a message on Partoo.
Notifications are only available on Firefox and Chrome.
To enable mobile notifications and be alerted on your smartphone, https://help.partoo.fr/fr/articles/5810577-comment-activer-les-notifications-sur-l-application-mobile
To enable web notifications and be alerted on your computer, follow the instructions below.
How to enable notifications from your Partoo account?
Just follow these steps:
Log in to your Partoo account
Click on the "Messages" tab in the left menu bar.
If you have a message, reply to it
Once the message is sent, this information appears ⬇️
4. Click on Enable notifications
Once you have accepted notifications, you need to allow the website to receive them.
This message varies depending on your browser. (Below, pop-up on Safari for example)
5. Click on Allow
Once you have granted permissions, you will be notified as soon as you receive a message.
If you do not receive these two pop-ups, you need to go to your computer settings to enable them.
How to reset push notifications on Google Chrome?
If you no longer receive Partoo push notifications, or if you blocked them by mistake, you can reset notification settings in Google Chrome.
Follow the steps below to remove the existing permission and allow notifications again.
Before you start
Make sure you are using Google Chrome
Close all private browsing windows (notifications do not work there)
Step 1 – Open Chrome notification settings
Open Google Chrome
Click on the three-dot menu at the top right of the browser
Click on Settings
In the left menu, click on Privacy and security
Click on Site settings
Click on Notifications
You are now on the page that manages sites allowed or blocked from sending notifications.
Step 2 – Find app.partoo.co
Scroll to the Allowed or Blocked sections
Look for https://app.partoo.co in the list
Tip: if you don’t see it, use the browser search
(Cmd + F on Mac / Ctrl + F on Windows) and type partoo.
Step 3 – Reset notification permission
Click on the three dots to the right of
app.partoo.coand click Remove
Removing the site resets the permission so Chrome can ask for your consent again.
Step 4 – Reactivate notifications on Partoo
Follow the steps described on this page: https://help.partoo.co/fr/articles/5835535-comment-activer-les-notifications-web-pour-etre-alerte-des-reception-d-un-message
Step 5 – (Optional) Check system notifications
If notifications are allowed in Chrome but still don’t show, check your system settings:
Windows:
Settings → System → Notifications → Make sure Google Chrome is allowed
macOS:
System Preferences → Notifications → Google Chrome → Allow notifications
Still having issues?
If you still don’t receive notifications after these steps:
Make sure you are logged into Partoo
Check your Partoo notification preferences
Try restarting Chrome
If the problem persists, contact Partoo support.
How to enable notifications on Mac?
To enable notifications on Mac, follow these steps in your Mac settings:
Search for "Notification" in the search bar
Select your browser
Click on "allow notifications"
Select "banners" to receive notifications at the top right of your screen
Once these steps are done, you will receive notifications as soon as you get a message.
How to enable notifications on Windows?
To enable notifications on Windows, follow these steps:
Select Start
Then select Settings
Go to System → Notifications
Turn on notifications
Choose if you want banners, sound, etc.
Once these steps are done, you will receive a notification as soon as you get a new message.
⚠️ To receive notifications properly, the browser must remain open (the Partoo tab can be closed).
If you have any questions about messages, feel free to contact us directly via the blue bubble at the bottom right.