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The Review Booster allows you to encourage your satisfied customers to leave reviews on your Google listings via SMS invitations.
You can send an SMS invitation via the Partoo app on your computer by following the steps below or via the mobile app by following the instructions in this article.
It is not possible to obtain a file grouping all the customers to whom you have sent an invitation to get a review via the Review Booster.
How to collect reviews from the Partoo interface?
Here is the procedure to get the maximum number of reviews thanks to the Review Booster:
1) Go to the "Reviews" tab, then click on the "Send an invitation" tab.
💡 A shortcut "Send an invitation" is available from the "Home" tab and redirects you to this page.
2) When the customer is at the checkout, simply ask them "Are you satisfied with your experience?".
3) If the customer answers positively, ask them "May I send you an SMS containing a link to leave us a review on Google? It is very important for our establishment and it will only take you a few seconds"
4) Then enter the customer's name (1) and their phone number (2) then check the box to confirm that the customer has given you consent regarding the use of their personal data (3).
5) Click on Send the invitation.
6) The customer receives instantly an SMS containing a link redirecting to the Google review submission interface. They just have to click on the stars, write their review and publish!
How to collect reviews with the QR code?
1) Stick your QR code in your store
2) When the customer is at the checkout, ask them to scan the QR code with their phone to leave you a review.
3) The customer scans the QR code and lands directly on your listing to leave a review.
4) The customer just has to click on the stars, write their review and publish it
Get statistics on the number of SMS sent, the number of clicks made, and the number of QR codes scanned in the "Statistics" page of the Partoo mobile app.