The Review Booster is a tool that allows you to encourage satisfied customers to submit reviews on your Google listing via invitations sent by text message.
How does it work?
💻 From the desktop application:
Go to the tab Conversations (💬 icon) and click on Send an invitation.
Simply enter the customer's name and phone number on the Partoo interface and click on 'Send invitation'.
The customer instantly receives an SMS containing a link redirecting to the review interface. They can then submit a review in just 3 clicks from the moment they open the SMS!
💡 In a conversation: click on the star icon (⭐️) in the response field to instantly send an invitation to the client with whom you are messaging.
📱 From the mobile application:
Go to the SMS invitation page (rocket icon 🚀). Enter the customer's phone number, the customer's name, and the point of sale concerned (if you have more than one linked to the account) and click on "Next". On the next page, you can preview your message and then send it by pressing "Send invitation".
The customer instantly receives a text message containing a link that redirects them to the review submission interface. They can then submit a review in just 3 clicks from the moment they open the SMS!
💡 In a conversation: click on the star icon (⭐️) in the response field to instantly send an invitation to the client with whom you are messaging.
What impact does the Review Booster have?
The Review Booster enables you to take control of your e-reputation and make online reviews a tool that will help you stand out from your competitors:
Increase the number and frequency of the reviews you receive: making it easier for your customers to submit reviews will significantly increase the number and frequency of the reviews you receive.
Increase your average rating: target satisfied customers and drown out negative reviews with new positive ones.
Improve the positioning of your Google Business Profile and make it appear in the Local Pack (the first three results on Maps)
Broaden the lexical field of your reviews to appear in the first results for searches relating to your activity and containing adjectives that also feature in your reviews (‘best’, ‘efficient’, ‘friendly’, etc.)
Once you have generated positive reviews, you will be able to answer and analyse them thanks to our tool of Review Management!
To learn more about the Review Booster, please contact our support team by clicking on the blue bubble at the bottom right of the screen.