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This article explains how to update the opening hours of your Business on Google via Partoo.
If you manage multiple Businesses, you can also update your hours via Excel file. In this case, please consult this article.
How to update my hours on Partoo?
Here is the procedure to update your usual hours on Partoo from a computer:
Once logged into Partoo, click on the "Businesses" tab, then choose the Business you want to edit
Go to the "Manage your hours" section and click on the hours to update them. If you want to show that your Business is open 24/7, select the time slot 00:00 - 23:59.
Click on "Save".
Your usual opening hours will then be automatically updated on Partoo's partner sites.
You can also enter Special hours (exceptional openings or holidays) and More hours (associated with specific services you offer).
You can also update your hours from the mobile app, see this article for the procedure: (article)
How to update my hours in bulk on Partoo?
You want to add identical hours to multiple Businesses.
From Partoo, click on the "Businesses" tab, then go to the list of Businesses at the bottom of the page.
Check the different Businesses you want to update or check the box above the list of Businesses to select them all.
Click on "Edit" to modify the hours of the selected Businesses.
Select "Hours" among the 3 options offered then click "Next".
Then select the days you want to modify. For each of these days you can indicate:
opening hours: you can apply multiple opening slots by clicking on "+". For example, if your Business is open from 9am to 12pm then from 2pm to 6pm, you can indicate it in two time slots;
that the Business is closed: to do this, uncheck the "Open" toggle;
or open 24/7: check the "24/7" toggle.
You can define a reference time slot that will allow you to easily apply the same hours on different days. Click on "⚙️ Reference time slot", enter the hours and click "Validate". To apply this reference slot, click on the lightning icon ⚡️.
Click on "Save".
You can perform the same steps for Special hours.
You want to add different hours to multiple Businesses
From Partoo, click on the "Businesses" tab, then click on "Bulk edit".
You will then have to:
click on "Export data",
select the Businesses you want to modify. If you do not select any Businesses, the export will include all the Businesses you manage on your Partoo interface.
select the "Hours" section,
click "Next" then "Export my data": the address will be automatically pre-filled with the email address you use to log into your Partoo interface.
You will then receive the document in Excel format directly in your mailbox. Make the changes to the hours you want following this format:
"08:00-17:00" if your Business does not close during the day.
"08:00-12:00, 14:00-19:00" if your Business closes during the day.
Once the file is saved, click on the "Businesses" tab, then on "Bulk edit".
You will then have to:
click on "Import data",
select the file with the new hours you saved,
click on "Update fields"
You will then receive an email from Partoo if your import was successful.
If you receive an error email, open the report included in the email and correct the errors shown in red until you receive an email indicating that the file import was successful.
You can perform the same steps for Special hours but you will need to distinguish:
exceptional opening hours
exceptional closing hours.
If you have any questions, click on the small blue bubble at the bottom right.