Support team

Clara Demetz

Joelle Huy

Margaux

Understand all Google Business Profile specificites, from group validation to duplicates management !  

Understand Google Business Profile 

How to create a Google Business Profile professional account for your establishment or point-of-sale network

Why and how should I create a Google Business Profile professional account?

How to write a description for your store on Google Business Profile and what is the impact for your local SEO?

Google Business Profile description: writing, keywords, SEO impact?

Why should I add photos to my Google My Business listing? What is the best format? Who can add photos?

All you need to know about Google Business Profile photos

What is the procedure to follow when an Internet user publishes a picture on your listing that you disapprove?

How to remove an unwanted picture from Google My Business?

Amending your Google Business Profile listing if your establishment has a new owner, manager, administrator or brand

Google Business Profile: what should I do in the event of a buyout, takeover or change of ownership?

The new Google My Business Q&A feature allows customers to ask questions on listings

Q&A: the Google My Business feature

What is considered sensitive information on a Google listing, and how can I edit it to avoid risks to its status?

First steps on Google Business Profile 

Google Business Profile: what is the verification of a listing?

Google bulk verification: what are the conditions and how does it work?

How to verify my Google Business Profile listing on Partoo? (via email, post, SMS or phone call)

How to verify my Google Business Profile listing via video?

Video Verification Troubleshooting & FAQs

Sébastien Blum

Google Business Profile listings validation 

How to choose the right Google Business Profile categories for your local establishment or point-of-sale network.

Google Business Profile: choosing your primary category and your secondary categories

Google Business Profile: How do I state the services my establishment offers?

What is a Google Business Profile point-of-sale attribute, such as Wi-Fi or accepted payment methods, and what should I do about them?

How to manage attributes on Google Business Profile? How do I change or add them?

Add special bank holiday opening hours on Google My Business: improve your SEO and alert your customers!

Why add special opening hours for your businesses?

The Popular times and Visit duration stated on your Google Business Profile page are calculated automatically

How does the ‘Popular times’ feature work on Google Business Profile?

‘Book on Google’: What is it? How do I use it? LaFourchette, Bookatable, Treatwell... what partners do we use?

What is the ‘Book’ button on Google Business Profile & how do I add it to a listing?

Where do the data displayed in the Google Business Profile Local Pack come from? (Reviews, website, available here, and Google Post)

How Do "Mentions" Work on the Google Business Profile Local Pack?

Google Posts: the new Google Business Profile feature to publish news or events about your business

How do Google Posts work on Google Business Profile?

What additional links can be added to Google My Business? How do I do it?

What are the additional URLs on Google My Business and how do I manage them?

Google My Business now allows traders and networks to showcase their product catalogues on their listings.

How do I display my product catalogue on Google Business Profile?

Display the products you currently have in stock on your Google My Business listing using the Merchant Center and Google Shopping:

How to display product inventory on a Google My Business listing ?

Google Lens uses Google My Business to provide Google Photos users with information about stores and restaurants.

Google Lens and its impact on physical points of sale

The ‘Manage this listing’ option gives users access to a new role within Google Business Profile in the form of the Site Manager

Google Business Profile: what is the ‘Manage this listing’ feature?

How do I become a Local Guide? What impact do Local Guides
have on your Google My Business listings?

What is a Google My Business Local
Guide? What are the benefits and what
impact do they have on listings?

How do events appear on Google Maps and Google Business Profile? How do I change them?

How to add events to your Google Business Profile listings ?

What is an edit suggestion on Google Business Profile? Who can make them? How can you manage them? How do you block them?

How to prevent changes to your Google Business Profile?

Understanding the changes in update delays on Google Business Profile

Advanced features 

Find answers and get help from Intercom Support and Community Experts

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