Support team

Clara Demetz

Carlos Salvador

Sébastien Blum

Understand all Google My Business specificites, from group validation to duplicates management !  

Understand Google My Business 

How to create a Google My Business professional account for your establishment or point-of-sale network

Why and how should I create a Google My Business professional account?

Why should I add photos to my Google My Business listing? What is the best format? Who can add photos?

All you need to know about Google Business Profile photos

How to write a description for your store on Google My Business and what is the impact for your local SEO?

Google My Business description: writing, keywords, SEO impact?

Amending your Google My Businesss listing if your establishment has a new owner, manager, administrator or brand

Google My Business: what should I do in the event of a buyout, takeover or change of ownership?

First steps on Google My Business 

Bulk verification of Google My Business listings for networks of points of sale belonging to the same brand

How do I verify several Google My Business listings on the same account?

The different Google My Business listing statuses: published, format error, access required, duplicate, access requested, etc.

What do the different Google My Business listing statuses shown on the Google interface mean?

Changing the address of your establishment on Google My Business without losing the corresponding information when you move

Moving premises: how do I change the address on my Google My Business listing?

Google My Business listings validation 

How do events appear on Google Maps and Google My Business? How do I change them?

How to add events to your Google My Business listings ?

Google My Business: How do I state the services my establishment offers?

Google My Business now allows traders and networks to showcase their product catalogues on their listings.

How do I display my product catalogue on Google My Business?

‘Book on Google’: What is it? How do I use it? LaFourchette, Bookatable, Treatwell... what partners do we use?

What is the ‘Book’ button on Google My Business & how do I add it to a listing?

What is a Google My Business point-of-sale attribute, such as Wi-Fi or accepted payment methods, and what should I do about them?

How to manage attributes on Google My Business How do I change or add them?

Add special bank holiday opening hours on Google My Business: improve your SEO and alert your customers!

Why add special opening hours for your establishments?

How to choose the right Google My Business categories for your local establishment or point-of-sale network.

Google My Business: choosing your primary category and your secondary categories

The Popular times and Visit duration stated on your Google My Business page are calculated automatically

How does the ‘Popular times’ feature work on Google My Business?

What additional links can be added to Google My Business? How do I do it?

What are the additional URLs on Google My Business and how do I manage them?

Display the products you currently have in stock on your Google My Business listing using the Merchant Center and Google Shopping:

How to display product inventory on a Google My Business listing ?

The new Google My Business Q&A feature allows customers to ask questions on listings

Q&A: the Google My Business feature

Google Lens uses Google My Business to provide Google Photos users with information about stores and restaurants.

Google Lens and its impact on physical points of sale

The ‘Manage this listing’ option gives users access to a new role within Google My Business in the form of the Site Manager

Google My Business: what is the ‘Manage this listing’ feature?

How do I become a Local Guide? What impact do Local Guides
have on your Google My Business listings?

What is a Google My Business Local
Guide? What are the benefits and what
impact do they have on listings?

What is an edit suggestion on Google My Business? Who can make them? How can you manage them? How do you block them?

Understand Google My Business

First steps on Google My Business

Google My Business listings validation

Advanced features